Privacy Policy
Effective Date: August 17th, 2025
Ashen Moon Doula Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share. This Privacy Policy explains how we collect, use, store, and safeguard client information.
1. Information We Collect
When you engage with our services, we may collect:
- Your name and contact information (such as phone number, email, and address)
- Emergency contact details
- Notes related to your care preferences, goals, and experiences
- Any information you voluntarily provide during sessions, workshops, or forms
We do not collect payment card details directly — all payments are processed securely through third-party providers.
2. How We Use Your Information
We use the information you share to:
- Provide personalized doula services
- Communicate with you about scheduling, updates, or resources
- Maintain records for quality of care and professional accountability
We do not sell, rent, or share your information with outside parties for marketing purposes.
3. Data Retention
Client information is retained for no longer than one (1) year after services are completed, unless otherwise required by law. After this period, records are securely deleted or destroyed.
4. Confidentiality & Security
- While I am not a medical or legal professional, I am HIPAA-trained and take confidentiality seriously.
- All notes and communications are kept in a protected and private manner, whether in digital or physical form.
- Reasonable safeguards are in place to prevent unauthorized access, disclosure, or misuse of information.
5. Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Ask for corrections to your information
- Request deletion of your records (unless required for professional/legal obligations)
To exercise these rights, please click on the link below:
6. Limits of Confidentiality
While your information is private, there are rare situations where disclosure may be required by law, such as:
- If there is a risk of harm to yourself or others
- If required by a court order or applicable regulations
7. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements.
Updates will be posted on this website with a new effective date.